You are welcome to Buklam Global business. We are a technology driven organization known for excellent service delivery and customer satisfaction.
” Their speed of execution and quality services they offer are world class. ”
DRIVEN BY TECHNOLOGY
At Buklam Ventures, we operate business-as-a-service model driven solely by technology. Ours is a one-stop business platform, catering for diverse needs and services.
Our business model is fundamental to our digital business strategy, as it drives our innovation model, creates an environment for collaboration, and enables ecosystem-value creation. As the business operating environment changes we continually adapt and re-adapt our business model, technology infrastructure, and ecosystem.
We humbly invite you to be part of our digital business community. We are more than just a going concern. We are a company which drives customer satisfaction through the offering of superior quality products and excellent service.
We have evolved as a company and we will continue to re-invent ourself in order to meet your needs.
At Buklam Ventures, we make delivery of excellent customer service a priority. This is because we hold our customer in high esteem and they are our main reason for being in business. Providing good customer service is often a matter of common sense, but that doesn’t mean it comes naturally to all business organizations but for us it flows naturally and even a norm around here.
Customer Service is the life line of any business and it is not just a department. We are aware of the fact that “Great Service = Delighted Customer = Prosperous Business”. In order to sustain what we believe in respect to excellent service deliveries, we have developed a strategy to enable us make our employees and customers happy at all times;
We have imbibed a culture of passion for excellent service delivery, we are passionate about what we do.
We treat our employees the same we want them to treat our customers.
We greet our customer with smile and energy in order to create a positive energy.
We always listen to our customers carefully and understand their requirement.
We have respect for customers, and we don’t take them for granted.
We never loose focus from customer’s requirement. We provide alternatives or realistic turnaround time when unable to immediately deliver their expectations.
We go an extra mile to delight our customers. Exceeding expectations of the customer works wonders, all it takes is Passion, Patience and Persistence.
We focus on counselling rather than hard selling. Focus is on educating the customer to make the right choice. We can’t afford to loose our customer’s trust, trust lost is business lost forever.
happy employees, happy customers
At Buklam Ventures, we believe that happy employees are the key to happy customers. The best way to support customer happiness is actually to ensure employee happiness first.
Happy employees are more likely to go the extra mile to help the customer out, show resilience in challenging situations, and to work towards organizational growth. All those factors result in more satisfied customers and a better retention rate. Therefore, we take seriously the employees growth and development, provide adequate training and support, we make workplace to be fun and interesting and give appropriate rewards and recognition.
We believe so strongly that happy employees will instigate happy and loyal customers, who in turn will make shareholders happy. Employee engagement is always on the front burner, and customer engagement is second to none. We are the apostle of workplace happiness, there’s nothing like sharing happiness all around.
You are all welcome to a place of fun and happiness. This is business unusual and we don’t believe in status quo. We are innovative and different from what you are used to. We spread happiness like wild fire!
We provide support and information to small and medium-sized businesses (SMEs) seeking to boost their business. We give them support in the area of business growth, market penetration and expansion, and business sustainability.
We create exceptional and beautiful logos and digital flyers that convert and give our clients required presence for the them to be heard and seen in today’s digital world.
We advise businesses on right strategies and approaches to use in order to make their business a going concern, profitable and sustainable.
In today’s world more and more organization are making data-driven decisions thereby creating a culture that encourages critical thinking and curiosity. Focus are now more on how to get insight from available data. Buklam helps organization to draw insight from their raw data thereby enabling them to make informed business decision which enhances business growth.
Audiences today are empowered by connected technologies – and bombarded with marketing messages. It’s harder than ever to be heard above the noise. We therefore help our clients get exceptional results for their businesses by leveraging on our digital and marketing experience.
We build and maintain high-performing sites across a wide range of industries. We’ve overcome all kinds of challenges for our clients, helping achieve some exceptional results in the process.
We provide support in the area of food processing, recipe development,packaging, quality assurance, food safety, sales and marketing.
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